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We're here (and happy) to help

Need a hand? Check on your order or reach out using the links below. We've also got answers for you in our FAQs .

Seasons Greetings: important information

We are closed to celebrate the holiday season with our loved ones. If you would like a callback, please feel free to leave us a voicemail with your name, phone number, order number, and a brief description of how we can help you. You can also email us at customerservice@nz.com and we will reply to you as soon as we return. Thank you, and we here at Team Clearly wish you a very safe and happy holiday season

2025 Contact Center Holiday Closure period with the following
times and dates for Voice and Chat:
December 24th closed at 5 pm PST and will resume operations on December 26th at 3 am PST
December 31st closed at 5 pm PST and will resume operations on January 2nd at 3 am PST